Questions, quietly answered.

Walk-ins are always welcome — we are open every day from 11 AM to 10 PM. Booking simply guarantees the room, the time and your therapist preference. Weekend evenings fill fastest, so if you have a specific slot in mind, reserve it.

Ten minutes is ideal. That gives you time to settle in, lets us start your warm soak, and leaves a moment to choose tea or coffee — so the treatment itself begins unhurried and on time.

Whatever you are already comfortable in. Foot, head and neck rituals need no change of clothing at all. Body treatments include fresh disposables and a private changing room.

Freshly laundered linen for every guest, single-use soak liners, tools sterilised between sessions, and a strict therapist scrub routine. All of it happens in view — if you would like to inspect anything before we begin, please ask.

Yes. The women's menu is served by female therapists throughout. Note your preference while booking and we will match it at your chosen studio.

Cash, UPI and all major cards at every studio. Gift vouchers and Elite Club top-ups can be arranged at the desk or over WhatsApp.

Yes — set the quantity on each ritual to the number of people taking it. The price and the total duration update as you go, and we will hold adjacent chairs or a shared room where the studio allows it.

Yes, from the confirmation email or the Track Booking page — enter your reference and the phone or email you booked with. Changes made at least two hours ahead are free.

You top up a prepaid balance and receive bonus value on top — for example, pay ₹10,000 and receive ₹13,000 to spend. The balance is drawn down as you visit, and it works across all five studios.

There is no monthly expiry — the balance carries lifetime validity, subject to our published terms. It is linked to your registered mobile number and can be used by whoever you send in with it.